Shipping & Delivery

Shipping times and costs

Standard shipping
3-4 working days (FREE)
Express shipping *
24/48 hours (FREE)

*Available worldwide.

Am I making purchases in a currency other than the Euro?

Orders placed on madbagstore.com will be shipped from one of our two warehouses, subject to availability. Therefore, orders that include multiple items may be sent in multiple separate shipments.

You will receive a shipping confirmation email containing your tracking number as soon as your package is shipped. For registered customers, you can view the most up-to-date status of your order on the My Orders page.

Shipping costs

At the time of purchase we offer flat rate shipping, with no additional costs at the time of delivery. Shipments are made with DHL Express .

All orders are processed automatically and we cannot expedite or delay shipping.

MADE IN ITALY

Each item is made of 100% Genuine Leather. We work exclusively with tanneries located in Italy. Each stage of the production process is carried out according to the rigorous specifications of the art of leather processing.

FREE GIFT BOX

Each order will be shipped in a luxury gift box and accompanied by a 100% cotton Dust Bag.

Sublimate your gift with an iconic packaging!

14 Days for Returns and Exchanges

Don't like it? No problem! You can always return or exchange your model. We offer a 14-day return or exchange policy from the date of your order if you are not satisfied with your order for any reason.

Active customer support to help you FROM MONDAY TO FRIDAY 10:00 - 16:00

Questions? Write us directly via chat or send us an email to info@madbagstore.com